GENERAL FAQS

Create a dependable fleet with Model 1 in Orlando. No matter what your business may need, we’re dedicated to finding the ideal solution.  Take a look at our FAQ, or connect with our commercial vehicle experts to get your questions answered.

If the particular vehicle you want isn’t available at our Orlando location, we can order and bring it to you. We deliver to your business by flatbed carrier for approximately $4 per mile from our Elkhart, Indiana location.

We’re unable to directly deliver vehicles beyond the U.S. border. However, we are able to deliver to the border, at which point the vehicle must have all mandatory paperwork and be fully paid for. Our transport service will then hand the vehicle to the non-U.S. side transporter to continue with the delivery.

Or, you can have your own transporter pick up the vehicle from our dealership. Please keep in mind that this might change the tax status of the transaction.

Although we offer commercial vehicles for individual purposes, we don’t supply upfitting services for personal use. We specialize in upfitting solutions for commercial purposes, such as shelving, custom-tailored storage, and air purification.

No, it’s not necessary to have an appointment to browse vehicles at Model 1 in Orlando. But, scheduling one helps make certain that the vehicle you’re interested in is available. Reach out to us to book an appointment.

Absolutely, we’re pleased to arrange a vehicle walkthrough at your convenience. Please speak with our commercial vehicle specialists in Orlando to book an appointment.

Yes, you may customize vehicles during the sales phase, though available options and features will vary by make and model. We offer a range of upfitting and customization options, including shelving, custom-designed cargo compartments, air purification units, and passenger and driver protection. 

No, we don’t provide insurance for our vehicles.

Certainly, our dedicated financing specialists at Model 1 in Orlando can help you find the ideal plan for your business. We offer fast credit approvals, attractive rates, and the convenience of dealing with one team for all your commercial fleet requirements.

Recalls happen when manufacturers find that a particular component, model or engine doesn’t meet federal safety regulations or presents a safety risk. If you’ve gotten a recall notice, turn to Model 1 Orlando. We can tell you if the repair can be done in our shop. In many cases, we can complete the repair or provide the parts necessary to remedy the issue.

If you have a problem with OEM equipment covered under warranty, we will work with the manufacturer to repair or replace any impacted parts.
You have a business to oversee and customers to support. Model 1 Orlando handles your warranty registration so you can get back to what matters. Our experienced team will ensure your protection is in place.

Even if your warranty period has ended, you can still get exceptional service and repairs from the experienced technicians at Model 1 Orlando. We’ll keep your vans and buses operating long past the warranty term.

As one of the country’s leading commercial vehicle dealers, Model 1 has worked with the industry’s most recognized manufacturers for decades. We leverage our long-standing relationships to provide reliable warranty service that minimizes your downtime.

 

CONTACT MODEL 1 IN Orlando TODAY

Are you ready to see what Model 1 Orlando can do for your commercial vehicle needs? If we don't have it in stock, our specialists can customize it, reach out today!